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As a library, we are committed to protecting web users’ privacy.

We understand that visitors and users of this website expect privacy in their transactions with us and for their information to be both secure and used only for the purposes for which it is provided as advised by us.

This statement should be read in conjunction with the Orange City Council Privacy and Personal Information Strategic Policy.

Information collected from website transactions

Unless you specifically provide us with your details, we will not ask for or collect any sensitive information about you (such as gender, marital status, age, race or health information) unless it is necessary to meet legal, public interest or statistical requirements related to and required to complete the transaction you have requested. Provision of this information (except where it is a legal requirement) is completely at your discretion, and you may decide to not provide it to us.

When you provide the Library with your personal information, this will be held strictly in accordance with this Privacy Statement. We will inform you when and for what purpose we will be collecting personal information and how the information will be used, and will clearly indicate what information is necessary to access the Departments products and services including transactions.

If your information is no longer needed by us, we will take all reasonable steps to permanently remove personal identification from the information collected about you.

The Library may automatically record other information as well. This information is used to improve the structure and performance of this web site in order to provide you with better services. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used.

Data disclosure

We will not use your personal information or data for a purpose other than the purposes for which you supplied it, and will not disclose it to any other person or organisation unless:

  • the information is necessary to conduct a transaction between you and that person or organisation and that transaction has been requested by you; or
  • we are required by law to do so; or
  • there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
  • you have given us consent to do so.

In that event, all information will be handled in line with the information privacy principles as specified above.


We will not add any details from your email to a mailing list and we will not disclose these details to third parties unless permitted or required by law. Our Internet service provider monitors email traffic for system trouble shooting and maintenance purposes only.

Your email may be forwarded on to various library officers to action, unless your email specifically does not consent to this.


This site does not provide facilities for securely transmitting information across the Internet. We recognise that there can be risks with transmitting information across the Internet.

This site contains links to non-Library websites. The Library is not responsible for the privacy or security practices or the content of such websites


If you have any queries about our privacy and security practices, please contact us on

02 6393 8104

[email protected]

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